Privacy Policy

Saltr Labs Inc. ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website at saltrlabs.ca.

Contact Form Data: When you submit our contact form, we collect your name, email address, company name (optional), phone number (optional), and message content. This information is used solely to respond to your inquiry.

Analytics Data: We use Google Analytics, Vercel Analytics, and PostHog to understand how visitors interact with our website. These services collect data such as pages visited, time spent on site, referring website, browser and device type, and general geographic location derived from your IP address. We do not ask these services to link this activity to your name or email address.

Session Recording: PostHog records how visitors move through the site, including page navigation, clicks, scrolling, and mouse movement, so we can see where the site is confusing. Text you type into form fields is masked and is not captured in these recordings. Recordings are stored by PostHog and are reviewed only by Saltr Labs.

Cookies: These analytics services use cookies and similar browser storage. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on. Most browsers also let you block cookies or send a Do Not Track signal, which PostHog honours by disabling analytics and session recording for your visit.

We use the information we collect to:

• Respond to your inquiries and communicate with you
• Improve our website and services
• Analyse website traffic and usage patterns

We do not sell, trade, or otherwise transfer your personal information to third parties. We may share information only in the following circumstances:

• With service providers who assist in operating our website (e.g., email delivery services)
• When required by law or to protect our rights

Contact form submissions are retained for as long as necessary to address your inquiry and maintain business records. Analytics data and session recordings are retained according to the standard retention policies of the services that collect them, Google Analytics, Vercel Analytics, and PostHog.

You have the right to request access to, correction of, or deletion of your personal information. To exercise these rights, please contact us using the information below.

This Privacy Policy is governed by the laws of the Province of British Columbia and the federal laws of Canada applicable therein.

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:

Saltr Labs Inc.
1220 Seguin Drive, Suite 1001
Coquitlam, BC V3K 6W8
Canada

Email: info@saltrlabs.ca

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.